![]() But, the POS option only works for nonemergency services. As outlined in the TRICARE Costs and Fees Fact Sheet, the POS option allows you to see any TRICARE-authorized provider without a referral. Active duty family members (ADFMS) who have a TRICARE Prime plan don’t pay either, unless they use the point-of-service (POS) option. Active duty service members (ADSMs) don’t pay out-of-pocket costs. Your costs depend on your beneficiary category, health plan, and appointment type. Telehealth costs are like in-person care costs. This means you’ll have to pay cost-shares and copayments once again. This encouraged the use of telehealth services. TRICARE placed a temporary waiver on costs at the start of the pandemic. This means everyone, including those without access to live, two-way audio and video technology, will continue to have access to telehealth services. Listed below are the policy updates.Īudio-only telehealth appointments are now a permanent TRICARE benefit. ![]() Some of these policy changes have recently expired. It has now been more than two years since the start of the pandemic. We’re pleased to continue offering audio-only telehealth services.” “Now, the DHA understands that telehealth visits are still essential for many families. “During COVID-19 lockdown mandates, telehealth policies created opportunities for TRICARE beneficiaries to receive medical care,” said Elan Green, chief of TRICARE Health Plan’s Member Benefits and Reimbursement Section at the DHA. The DHA has since updated these telehealth policies. These temporary policy updates allowed you to get care safely during the COVID-19 pandemic. At the start of the COVID-19 pandemic, the Defense Health Agency (DHA) made several temporary updates to the TRICARE benefit regarding telehealth.
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